Privacy Policy Overview

This privacy policy outlines how we handle personal data collected from users.

Policy guidance

This introduction outlines how information use, individual rights, and support pathways are addressed within this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Information

Phone
+27 16 754 3493
Address
302 Pretoria Street, Silverton, Pretoria, 0184
General Inquiries
User Rights

User Rights

These rights include access, correction, and deletion of personal data.

Users have specific rights regarding their personal data under applicable laws.
Requests

Exercising User Rights

Users may submit requests to exercise their rights, and we will respond within the required timeframe.

Requests regarding user rights will be addressed in accordance with applicable laws.
Data Retention

Data Retention Policy

We will retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are determined based on the necessity for the purposes for which it was collected.
Policy Updates

Policy Updates

Updates to this policy will be communicated via our website or direct notifications.

We will notify users of significant changes to this policy through appropriate channels.
01

Purposes of Data Processing

These purposes include service delivery, customer support, and compliance with legal obligations.

Personal data is processed for specific purposes outlined in this policy.
02

Data Sharing Partners

These partners are obligated to protect the confidentiality of the data shared with them.

Data may be shared with trusted partners who assist us in providing services.
03

Legal Disclosures

Disclosure may occur in response to lawful requests from public authorities.

We may disclose personal data to comply with legal obligations or protect our rights.
01

Data Collection Practices

We collect personal data such as names, contact details, and demographic information to facilitate our services.

The categories of data collected depend on user interactions with our services.
02

Data Sources

We may also collect data generated from user activities on our platform.

Data is obtained directly from users through forms and interactions on our website.
03

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and analyze site usage.

Users can manage their cookie preferences through their browser settings.